Everything you need.
Nothing you don't.

We go through what's actually in use: accounts, devices, files, email, and the workarounds that pile up over a few seasons of staff turnover. I write up what's there, fix what's worth fixing, and hand back something you can run yourself.

A lot of small tourism businesses are stuck in expensive agency retainers or template platforms they can't manage themselves. This is the honest alternative. I design, build, and hand over the keys. When you want to change a phone number, you don't have to call anyone.

If your day runs on shared spreadsheets, group chats and processes only held in someone's head, there's usually an automation that pays for itself inside a fortnight. Repeated guest enquiries, booking intake, onboarding each winter's new seasonal staff: I map how you actually work, find the slow seams, and put something quiet in place to handle them, using tools your team already knows.

Sometimes the right tool doesn't exist yet, or the one that does is the wrong shape. We scope it together, I build it, and it ships with documentation complete enough that anyone could pick it up.